Finally, I have my internet working again. This guy named Brad, the local AT&T technician who was working on my ticket, went on a limb to circumvent the system. Not only did he do that, he was so nice to talk to -makes you feel like you are important and that your request is not a bother to him. He's one of the little people in a corporate set up who still takes pride in their work --a trait that has almost become obsolete. And this is easy to understand. When an employer does not show loyalty to their employees, the latter will not bestow that loyalty back to them either. And guess who suffers? The little minnows like me. Well, I don't feel like a minnow today because I have internet....Isn't that sad?
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